Australian Masters Games : Frequently Asked Questions

Registration Information- Adelaide 2019

Please use the interactive menu below to find the information you are looking for.

 

What are the entry types on offer at the Games?

What are the entry fees?

What is included in my entry fee?

What is the difference between the Games entry fee and the sport entry fee, and where does this money go?

How can I register into the Games?

How can I login to my existing account?

How can I change or reset my password?

What are the payment options available to me through the registration system?

Can I make changes to my registration?

Can I enter more than one person at a time?

I am no longer able to attend the 17th Australian Masters Games. How do I withdraw from the event?

Can I get a refund?

Can I transfer my registration fees to another person?

Where can I find a copy of my confirmation email and/or payment invoice?

How do I register for doubles when my partner is not yet registered?

How do I create a team or enter in an existing team?

Can I still register without a team?

Can I register for a doubles or triples event without a partner/s?

What is the refund policy? 

 

 

What are the entry types on offer at the Games?

There are multiple ways for you to enter and experience the festival atmosphere of the Games. These include:

Competitor:

A participant who has registered in any sport as part of the 17th Australian Masters Games.

Non Playing Official:

This is intended for coaches, managers, scorers, team trainers and all other support staff.  

Please note, some sports may require officials to enter as a full competitor.

Supporter:

This is intended for anyone who wants to experience all the fun and festivities of the Games, without taking to the sports arena and is perfect for friends and family members of Games participants.

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What are the entry fees?

There are two types of entry fees - Games fees and Sport fees.

There are three registration periods in terms of pricing and benefits for participants:

GOLD REGISTRATION (12 February 2019 – 1 May 2019)

Includes exclusive benefits including:

  • priority access at the accreditation centre
  • a Gold accreditation pass
  • a unique 17th Australian Masters Games pin, not available in merchandise range

 

Competitor

$110.00*

Competitor 70+

$99.00*

Non-playing official

$70.00*

Supporter

$35.00*

*All transactions are subject to processing and credit card fees. Further details available in the Games Entry Terms & Conditions.

 

 

 

 

 

 

 

 

 

EARLY BIRD REGISTRATION (2 May 2019 – 2 August 2019)

Competitor

$110.00*

Competitor 70+

$99.00*

Non-playing official

$70.00*

Supporter

$35.00*

*All transactions are subject to processing and credit card fees. Further details available in the Games Entry Terms & Conditions

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FINAL REGISTRATION (3 August 2019 – 2 September 2019)
Competitor $137.50*
Competitor 70+ $126.50*
Non-playing official $70.00*
Supporter $35.00*
*All transactions are subject to processing and credit card fees. Further details available in the Games Entry Terms & Conditions

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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What is included in my entry fee?

Below are the inclusions in your entry fee for 2019.

  • Official Games Accreditation Pass
  • Games kit bag
  • Games participant drink bottle
  • Tourist information packet
  • Access to over 50 national standard, professionally organised sport competitions (remember, once you have paid your Games registration fee you can elect to play in as many sports as you like with only the additional sport fee payable)
  • Provision of a volunteer workforce to assist and support the delivery of the Games and associated special events
  • Sports medicine services at venues
  • Exclusive entertainment and social program including entry to:
    • Opening and Closing Ceremonies
    • Monday night party
    • Mid-week party
  • Medals for place getters

NOTE – Personal accident/injury insurance coverage is the responsibility of each individual competitor. AMG strongly encourages each participant to investigate their own requirements and needs to ensure they have adequate cover in place should an accident or injury occur during the Games by contacting your State or National Sporting Organisation which will often include a level of insurance coverage with their individual membership program. 

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What is the difference between the Games entry fee and the sport entry fee, and where does this money go?

The 17th Australian Masters Games is managed by UniSport Australia Limited under the direction of the Confederation of Australian Sport, which owns the Games.

  •  Both groups are Australian based, not for profit sport entities.
  •  The Games are managed, on a day to day basis, by a local team of staff dedicated to the Games project and based in Adelaide.

 

The Games entry fee is the same for all participants and is set by the Australian Masters Games organising committee. This Games fee component is directed towards the operational costs of staging the event, to ensure a well conducted event for all competitors. This includes the overall Games costs such as the entertainment hub, social programs, ceremonies, and centralised services such as accreditation, staffing, first aid, etc.

The sport entry fee is paid by all participants in addition to the Games entry fee, but differs by sport and/or event, depending on what you are entering. This fee is set by the sport organiser, and goes towards the costs of conducting the individual sport competition, including venue hire, equipment and timing costs, etc.

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How can I register into the Games?

The only way to register is via our online registration system. You can access the 17th Australian Masters Games registration system by clicking here.

If you do not have a computer, or require further assistance, please contact our registration team via email: amg.rego@unisport.com.au.

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How can I login to my existing account?

If you have previously participated in the Australian Masters Games (Geelong 2013, Adelaide 2011/2015 and/or Tasmania 2017) you will most likely already have an account with us. In order to login to your account, you will simply need to enter the email address and password used when you last registered.

If you have changed your email address since last participating, please email your new address to amg.rego@unisport.com.au. Our registrations team will update this on the system for you.

Important Note: Please do not continue to create a new account if the system identifies that you already have an existing account. If you are unsure what to do, please email amg.rego@unisport.com.au.

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How can I change or reset my password?

If you can't log into the registration system and need to reset your password click the "Forgot your password?" link available to you on the Login or Create Account page.

If you simply wish to update your password, you can do this via the MyMastersGames portal.

Please Note: your password will need to be at least 6 characters in length and contain at least one upper case letter and one number. Your new password will not save if it does not meet these criteria.

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What are the payment options available to me through the registration system?


Payment method for online entries is credit or debit card (Visa/Mastercard). If you do not have a credit or debit card, Australia Post provides a prepaid card service. Please visit your nearest Post Office or the Australia Post website for further details.

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Can I make changes to my registration?

Yes, however the changes that can be made by participants themselves are limited.

Participants have the ability to update personal information and/or register into additional sports/events via the MyMastersGames portal.

All other changes, including withdrawing from a sport, swapping events, changing from one division to another, and/or updating race information (e.g. time/distance) will need to be made by the AMG registration team. Please email amg.rego@unisport.com.au detailing your request.

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Can I enter more than one person at a time?

Each participant must complete their own online registration. At the end of the registration process you can select to “add another person”, however this functionality is available to new registrations only (i.e. the person you are trying to register does not have an existing account with AMG). You can add as many people as you wish, making sure that all entry details are correct before proceeding to the checkout. Please make sure that you carefully check the summary page before making your payment.

If the person you are trying to register already has an existing account and/or shares the same email address you will need to run through the registration process separately (i.e. register and make payment for the first participant, then register and make payment for the second participant). The benefit of registering separately is that the system will automatically pre-populate the participants pre-existing details.

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I am no longer able to attend the 17th Australian Masters Games. How do I withdraw from the event?

Please email amg.rego@unisport.com.au notifying us of your withdrawal.

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Can I get a refund?

Request for refund may be considered at the discretion of the Organiser for instances of personal injury, illness or family caring responsibilities. For further information please refer to our refund policy.

Please note the refund application close date: 5.00pm Monday 2 September 2019.

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Can I transfer my registration fees to another person?

Yes. For further information please refer to our refund policy.

Please note the registration transfer close date: 5.00pm Monday 2 September 2019.

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Where can I find a copy of my confirmation email and/or payment invoice?

Participants can access a copy of their confirmation email and/or payment via the MyMastersGames portal. To view or print your confirmation email please select ‘My Registrations’. To view or print your invoice receipt please select ‘Invoice History’.

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How do I register for doubles when my partner is not yet registered?

Please refer to the Doubles Guide for assistance.

How do I create a team or enter in an existing team?

Please refer to the Team Registration Guide for assistance.

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Can I still register without a team?

Yes, you are still able to register for any team event in the Australian Masters Games. When registering, at the team selection phase, select “I'm not part of a Team, please place me in a Team.” The Sport convenor will endeavour to find you a suitable team.

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Can I register for a doubles or triples event without a partner/s?

Yes, you are still able to register for any team event in the Australian Masters Games. When registering, at the event selection phase, select "I don’t have a partner” for doubles/triples events. The Sport convenor will endeavour to find you a suitable partner.

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What is the refund policy? 

Please refer to the Games Refund Policy details about refunds. 

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